Communication you can plan around
You hear from us before, during and after each storm, so you are never left guessing whether your property is on the schedule.
Customer Resources
Everything you need, in one place
Operational updates, answers to common questions, winter guidance, and direct access to your secure Client Hub for proposals and payments.
Referrals
Refer a neighbor and you earn an account credit equal to the value of one standard plow pass on your own property once they sign a full-season contract. Custom clients see the credit against Custom billing; Complete clients see it against their account. Have them include your name on their service request.
Account actions
Your account, handled online
Your secure Client Hub holds proposals, visit details, invoices and automatic payments. This website is where we publish information; your account is managed and approved online in the portal.
Request my proposal
Send your address and contact information. We review the property and email a complete proposal with your service options and pricing.
Request a QuoteClient Hub
Review and approve your proposal, pay an invoice or set up automatic payments in your secure Client Hub.
Open your Client HubYour secure Client Hub is the authoritative record for your account, proposals, invoices, payments and service history. This website may retain the conversation, intake and operational records needed to act on your request. We never ask you to speak or store payment card details here. Read our privacy policy.
Prefer to talk it through? Talk or text with Nora, or email info@603snowice.com.
Proposals, invoices and payments are handled in your secure Client Hub. This website does not store account or payment information.
Working with us
Our job is more than moving snow
Clearing the driveway is the visible part. The rest is keeping you informed, keeping the operation organized and making the paperwork simple.
Organized before winter starts
Routes, trigger depths and property notes are set in the fall. Crews arrive already knowing what your property needs.
A written scope
Your agreement lists what is cleared and treated at your home, so expectations are set before the first storm rather than during it.
Estimates handled online
Send your property for review, then read your complete proposal online. Approve it when you are ready — nothing to mail back.
Billing on a set schedule
Billing runs through your secure Client Hub: Complete is a fixed seasonal price divided into 10 equal biweekly installments from November through March, and Custom is billed for the approved services actually completed, invoiced after each completed service visit — nothing to sort out mid-storm.
Status you can check any time
The Storm Center is updated through each event, so you can see where things stand without calling.
Request a property review for your home
Send us your address and what you need cleared. We review the property and send a written scope and price to approve online.